Case Study: News Corp Australia achieves automated named-user deployment and simplified software management with Adobe Document Cloud

News Corp Australia - Customer Case Study

News Corp Australia, a leading media brand with about 9,000 employees and roughly 2,000 Adobe users, needed a faster, simpler way to provision and manage creative software. The company was moving away from serialized licenses and faced slow, manual requests and complex license tracking that increased IT workload and delayed access for power users.

They implemented Adobe Creative Cloud for enterprise integrated with ServiceNow and Active Directory to enable automated named‑user deployment: users request packages via a catalog, approvals place them in AD groups, and scheduled syncs install or remove apps. The result was simplified deployment for ~2,000 users, reduced IT license-management overhead, improved visibility into app usage, faster access for power users, and lower support costs through self‑service.

News Corp Australia

Steven Bell

Discipline Lead Desktop