Case Study: Ishimoto Architectural & Engineering Firm, Inc. achieves 50% faster document reviews and improved customer service with Adobe Document Cloud

Ishimoto Architectural & Engineering Firm, Inc. - Customer Case Study

Ishimoto Architectural & Engineering Firm, a Tokyo-based firm with an 86-year history known for projects like the Honda Motor head office and the National Astronomical Observatory of Japan, faced growing demands for high-quality, searchable PDFs across proposals, blueprints and scanned archives. Before standardization, teams used several PDF tools and versions, creating IT support headaches, inconsistent output, limited full-text search and slower, fragmented document workflows—issues that became urgent after the move toward a paperless workflow following the 2011 earthquake.

Ishimoto standardized company-wide on Adobe Acrobat Pro under an enterprise license, integrating high-accuracy OCR and consistent PDF creation/editing into its desktop image and adding Creative Cloud apps for design work. The change cut IT support and help-desk load by about 30%, accelerated gathering and preparing project materials by 50%, enabled direct PDF editing and reliable client sharing, improved full-text search and productivity, and lowered implementation and licensing costs.

Ishimoto Architectural & Engineering Firm, Inc.

Akio Yamamoto

Manager of the Corporate Planning & General Affairs Department