Case Study: Illumina achieves faster mobile onboarding, compliance and $120K+ annual savings with Adobe Document Cloud (Adobe Sign)

Illumina - Customer Case Study

Illumina, a global life‑sciences company with about 6,000 employees in 26 countries, needed to modernize a paper‑heavy recruiting and onboarding process that required candidates to complete dozens of region‑specific forms. Printing, mailing, and obtaining wet signatures slowed hires, created a poor mobile experience for technically savvy candidates, and made global compliance and tracking difficult.

Illumina integrated Adobe Sign (Adobe Document Cloud/Acrobat DC) with Workday HCM (Onboarding and Recruiting) to enable mobile e‑signatures, automated workflows, field population, and centralized tracking and storage in Workday. The change sped document return from weeks to hours, saved more than $120K annually with ROI in under a week, improved compliance and accuracy, reduced manual work for HR (about 600 documents/month) and led to broader adoption across other departments.

Illumina

Hilary Dorr

Staff HRIS Analyst