Case Study: Philips Healthcare achieves scalable global eLearning and lower training costs with Adobe Connect

Global services unit enhances training capabilities with Adobe Connect software to support innovative eLearning programs serving customers and staff worldwide

Philips Healthcare needed a scalable, global way to train employees, partners, and customers on complex medical equipment and meet continuing-education requirements while cutting travel, telecom, and firewall-related barriers. The challenge was to deliver flexible, secure eLearning accessible anytime, anywhere to support clinical competence and better patient care across more than 100 countries.

Philips standardized on Adobe Connect and complementary Adobe tools, integrating them with its LMS and custom authoring tools to deliver live and on-demand webinars, multimedia modules, and archived courses. The solution accelerated content development and delivery, reduced travel and administrative costs, improved customer knowledge and compliance, and supports more than 150,000 registered users with hundreds of training modules worldwide.

Philips

Douglas Dell

Global director, Learning Services