Case Study: Corporate Service Company (CSC) achieves 1,000%+ ROI and stronger webinar engagement with Adobe Connect

CSC shares expertise and services with customers globally

CSC (Corporation Service Company), a long-established professional services firm serving many Fortune 500 clients, needed a scalable, easy-to-use collaboration platform to support training, virtual meetings, sales demos and marketing webinars worldwide. Their previous solution was difficult to join and didn’t integrate well with voice, limiting audience engagement and adoption across sales, demand-generation, service and training teams.

CSC deployed Adobe Connect (with Arkadin support), using persistent meeting rooms, integrated dial-in/streaming voice, the events module, polling and breakout tools to simplify access, boost interactivity and standardize webinars, demos and eLearning. The change delivered dramatically improved reliability and audience engagement, better lead qualification and new sales opportunities — driving company-wide adoption and an estimated ROI exceeding 1,000%.

Corporate Service Company

Elise Brogan

Marketing Channel Manager