Case Study: Pepperdine University accelerates document turnaround to 19 minutes with Adobe Acrobat Sign

University standardizes on Adobe Sign to improve efficiencies and accessibility for signing important university document

Pepperdine University, a medium-sized private university with about 7,700 students and campuses worldwide, faced slow, paper-based document workflows that left signatures and approvals taking days or even weeks. With dispersed faculty and staff and high-stakes needs like grant deadlines, the university needed faster turnaround, secure remote access, and better tracking of signed documents.

Pepperdine standardized on Adobe Acrobat and Adobe Sign (Adobe Document Cloud), enabling secure e-signatures, mobile signing, automated routing and tracking, and bulk sending via MegaSign. Within four months users sent 275+ documents with an average turnaround of 19 minutes, 90 Code of Ethics agreements were signed in a day, and the university saw faster grant approvals, improved collaboration, higher productivity, and reduced paper use.

Pepperdine University

Jonathan See

Chief Information Officer