Case Study: Tulane University achieves faster, safer, contact-less document workflows with Adobe Acrobat Sign

Tulane University adopts faster, safer, contact-less document workflows with Adobe Acrobat Sign

Tulane University needed to modernize slow, paper-based administrative workflows across faculty hiring, medical research consent, and procurement. Paper appointment letters required multiple in-office signatures and mailing, creating delays of up to three weeks, while hospitals and research teams needed contact-free processes during COVID-19 and frequent local disruptions like hurricanes. The university also sought stronger security and easier integrations than basic Acrobat offered.

Tulane deployed Adobe Acrobat Sign to create templated, trackable e-signature workflows integrated with existing tools (including Outlook). The solution cut appointment-letter turnaround to two days or less, sped clinical-study enrollment and consent with reduced physical exposure, simplified procurement approvals, and increased cross-department adoption—delivering faster, safer, and more efficient document processes.

Tulane University

Alysia Loshbaugh

Assistant Vice President for Business Relationship Management