Case Study: Sonoma State University achieves streamlined processes, cost savings, and sustainability with Adobe Acrobat Sign

Sonoma State University streamlines processes, reduces costs, and supports sustainability efforts with Adobe Acrobat Sign

Sonoma State University, committed to sustainability, faced the challenge of replacing paper-based processes to improve efficiency and support remote operations during the COVID-19 pandemic and concurrent California wildfires. With campuses closing and staff working from home, administrators needed a secure, scalable way to keep business running—most urgently to get 1,000 telecommuting agreements signed quickly—while reducing printing, storage, and manual workflows.

SSU adopted Adobe Acrobat Sign, leveraging its built-in security, single sign-on, Mega Sign bulk-send, prepopulated fields, and centralized tracking to digitize forms across HR, academic departments, and campus services. The results: HR delivered 1,000 agreements in two hours, the biology department cut a 12-page packet process from weeks to five minutes, the rec center processed thousands of waivers in days, and the university achieved measurable time, cost, and sustainability gains while expanding digital workflows campus-wide.

Sonoma State University

Mike Ogg

Director of Continuous Improvement