Case Study: Shell Philippines achieves faster contract signing, saves US$90,000 and 1,000 hours with Adobe Acrobat Sign

Shell Philippines fuels dealer partnerships with Adobe Acrobat Sign

Pilipinas Shell Petroleum Corporation, which supports about 1,100 fuel stations across the Philippines’ 7,500 islands, faced slow, error-prone contract workflows that relied on couriers shuttling paperwork between headquarters and remote sites. That paper‑based process often caused misplaced or delayed documents and contract cycles that could take 90 days or longer, hurting dealer relationships and operational efficiency.

Shell implemented Adobe Acrobat Sign in under two months to provide compliant e‑signatures and digital workflows. The solution now handles more than 3,000 documents a year, cuts roughly 1,000 manual hours annually, reduced dedicated staff from five to three, and saves about US$90,000 per year; contracts that once took months are returned in hours, archiving/search is easier, and the program is expanding across Shell and into Shell Indonesia.

Shell

Mario Bunag

Lead Procurement Manager