Case Study: Seneca College achieves signatures in under one hour and boosts productivity with Adobe Acrobat Sign

Seneca College improves sustainability, productivity, and experiences across ten campuses with Adobe Sign

Seneca College, a multi‑campus institution in the Toronto area serving tens of thousands of students, faced slow, paper‑based workflows—especially for multi‑campus approvals and HR contracts—which could take up to five days to complete. The college wanted to boost staff productivity, meet institutional and government paperless goals, and speed hiring processes to remain competitive for talent.

Seneca standardized on Adobe Sign (integrated with Oracle PeopleSoft HCM) to digitize workflows and e‑signatures; the change cut signature turnaround to under an hour, provided a reliable audit trail, and reduced contract preparation from minutes to seconds. The college now sends about 1,500 documents monthly, used an Adobe Sign widget to process 12,000 student claims after a strike, and has improved efficiency, sustainability, and the experience for staff and students.

Seneca College

Radha Krishnan

Chief Information Officer