Case Study: Ryder achieves 3x faster contract signing and 50% less admin time with Adobe Acrobat Sign

Ryder brings passionate service to global logistics by automating processes with Adobe

Ryder, a 1933‑founded logistics and supply‑chain company with 40,000 employees, needed to eliminate time‑consuming paper processes that drove cost, delays, errors, and poor employee and customer experiences. With automation tools in isolated silos, Ryder’s newly formed Automation Center of Excellence set out to standardize and scale digital workflows across sales, finance, HR and operations.

Ryder deployed Adobe Acrobat Sign, Adobe Experience Manager Forms and integrations with Salesforce, Workday and Microsoft to create end‑to‑end automated document workflows. The solution now handles about 7,000 digital transactions per month, cuts signing time 3x, reduces administrative work by 50%, lowers errors through validated templates and conditional fields, centralizes document storage, and reduces printing, mailing and storage costs while improving customer onboarding and employee satisfaction.

Ryder

Kyle Walker

Automation Manager, Finance