Case Study: Nokia Shanghai Bell Philippines, Inc. achieves faster customer approvals and uninterrupted project flow with Adobe Acrobat Sign

Nokia Shanghai Bell Philippines, Inc. speeds connections with customers using Adobe Acrobat Sign

Nokia Shanghai Bell Philippines, a telecommunications equipment vendor that builds networks across the Philippines, faced slow, manual customer documentation and signature processes that delayed project acceptance and revenue recognition. With multiple stakeholders distributed across the country, the company needed a smarter, faster way to collect and track approvals.

NSBPH implemented Adobe Acrobat Sign to issue certificates to multiple signers, track where documents were in the workflow, and follow up with outstanding approvers. The e-signature solution streamlined approvals, enabled remote acceptance and payment certification during pandemic lockdowns, simplified the customer approval process, and is now being expanded beyond initial wireless projects.

Nokia Shanghai Bell Philippines, Inc.

Chris Hartley

Project Management Office Director