Case Study: TiVo achieves 600% faster contract turnaround and transparent audit trails with Adobe Acrobat Sign

Media innovator expedites contracts and safeguards audit trails with Adobe Sign

TiVo, the pioneer of the DVR and a global provider of advanced television services, faced a growing burden from processing hundreds of partner and reseller contracts each month. The company needed to speed up approvals, improve record-keeping and audit trails, and enable self-service workflows without adding complexity for staff or partners.

By integrating Adobe Document Cloud’s Adobe Sign with Salesforce, TiVo automated contract templates, approvals, and mobile signing—streamlining reseller applications, onsite NDAs, and executive sign-offs. The change cut contract cycle times dramatically (reseller agreements from about 21 days to three days or less), created transparent audit trails for compliance, eliminated roughly 99% of paper, and empowered departments with faster, mobile-enabled, self-service contract management.

TiVo

Larry Denny

Vice President and Associate General Counsel