Case Study: McGrath RentCorp closes deals faster and cuts contract admin by 50% with Adobe Acrobat Sign

McGrath RentCorp closes deals faster and drives digital transformation with Adobe Sign integrated with Oracle

McGrath RentCorp, a diversified B2B rental company with four distinct business divisions, faced operational inefficiencies from paper-heavy, inconsistent contract workflows that slowed deal closures and customer service. As the divisions grew, the company needed a single digital approach to speed contracts, reduce admin overhead, and deliver a modern service experience.

McGrath implemented Adobe Sign integrated with Oracle E-Business Suite and Oracle CRM to replace manual paperwork with mobile e-sign workflows, embedded photos, and automated billing triggers. The rollout standardized forms across divisions, halved contract-related administrative tasks, processed thousands of e-signed contracts annually, cut paper/postage costs, and moved delivery/return notifications from a four-hour delay to instant alerts—accelerating deal closure and improving customer service.

McGrath RentCorp

Richard Marquardt

Director Operations Process Implementation