Case Study: LeasePlan achieves 83% faster contract turnaround and improved procurement productivity with Adobe Acrobat Sign

Leaseplan, Better Service Through Transparency and Speed

LeasePlan, a global leader in fleet management with 6,800 employees and 1.4 million vehicles under management, faced slow, manual procurement processes: the corporate procurement team handled thousands of contracts using paper routing and Excel tracking, struggled to get signatures from frequently traveling executives, and needed an e-signature solution that met strict Dutch banking regulations.

LeasePlan implemented Adobe Sign (Adobe Document Cloud) after legal validation, enabling mobile signing, automated tracking, and full compliance with regulator requirements. The change cut average contract turnaround from 23.5 days to 4 days 2 hours (an 83% reduction), sped pilots in the UK (1,010 contracts in a quarter, from seven days to four hours), freed staff for higher-value work, and set the stage for broader rollout and Salesforce integration.

LeasePlan

Bart van den Heuvel

Manager of Corporate Procurement