Case Study: Illumina achieves rapid mobile onboarding and $120K+ annual savings with Adobe Acrobat Sign

Illumina attracts top talent with seamless mobile experiences supported by Adobe Sign and Workday

Illumina, a global life‑sciences company harnessing genomics to improve human health with 6,000 employees across 26 countries, faced a slow, paper‑heavy recruiting and onboarding process requiring dozens of signed documents per hire. Printing, mailing, and scanning caused long delays, inconsistent compliance across jurisdictions, and a poor experience for tech‑savvy, mobile candidates—so HR needed a mobile‑friendly, trackable way to streamline and secure onboarding.

By integrating Adobe Sign with Workday Onboarding and Recruiting, Illumina moved about 95% of forms online, enabled mobile signing, and automated document distribution and storage in Workday. The change cut turnaround from weeks to hours, saved more than $120K annually with ROI in under a week, reduced errors, improved compliance and tracking, freed HR time for candidate engagement, and prompted broader adoption of electronic signatures across the company.

Illumina

Hilary Dorr

Staff HRIS Analyst