Case Study: Benefytt achieves frictionless Medicare enrollment and business growth with Adobe Acrobat Sign

How Benefytt uses Adobe Acrobat Sign to streamline enrollment for health insurance customers and grow its business

Benefytt, a Tampa-based health insurance technology company founded in 2008, shifted from short‑term medical plans to the growing Medicare market and needed to scale enrollment while meeting increasingly tech‑savvy customers’ expectations. The company also had to streamline internal HR and compliance processes and protect sensitive customer data as it ramped up operations.

By embedding Adobe Acrobat Sign APIs into its workflows, Benefytt enabled fast, device‑friendly e‑signatures and auditable document trails, eliminating paper bottlenecks. The change processed more than 350,000 e‑signature transactions last year, sped sales and enrollment turnaround, supported HR onboarding for up to 400 new hires, and strengthened security and compliance across the business.

Benefytt

Travis Conley

CTO