Case Study: Radial achieves streamlined onboarding and $145K annual savings with Adobe Acrobat Sign

Global fulfillment leader Radial delivers a better onboarding experience with Adobe Sign, integrated with Workday

Radial, a global omnichannel commerce and fulfillment leader formed from eBay Enterprise and Innotrac, employs about 7,000 people across call centers, fulfillment facilities, and headquarters. Under a tight six-month separation timeline from parent companies, Radial needed to rapidly implement best-in-class HR and recruiting processes to reduce onboarding time and complexity, ensure legal and regulatory compliance, free HR from paperwork, and eliminate paper waste.

Radial integrated Workday Human Capital Management with Adobe Sign to digitize hiring and HR documents, enabling mobile e-signatures, automated workflows, and automatic storage in Workday. The solution streamlined onboarding for more than 300,000 documents a year, reduced administrative steps, improved new-hire readiness, saved about $145,000 annually, and proved more cost-effective than other options considered.

Radial