Case Study: stratton achieves faster financing approvals and higher conversions with Adobe Acrobat Sign

Financial services company engages car buyers with faster service rates through Adobe Sign

stratton is an Australian consumer finance company (est. 1998) that relies on technology to differentiate in a crowded market, with car financing its largest business. Because customers had to sign about 10 paper documents, the mail/email-print-sign-return process could take days, causing stratton to lose roughly 30–35% of deals late in the application process.

By embedding Adobe Sign in its customer portal, stratton enabled secure mobile e‑signing, automated contract generation from templates, and a full audit trail with password protection. Paperwork turnaround dropped from days to minutes, conversion and settlement rates improved, sales consultants shifted from admin to customer-facing work, and document security and traceability were strengthened.

stratton

Andrew Lawrence

Software Development Manager