Case Study: Data#3 achieves 98% fewer contract-processing clicks and faster onboarding with Adobe Acrobat Sign

Data# 3 transforms HR contract processes using Adobe Sign integrated with Salesforce

Data#3, a Brisbane-based ICT services company of 1,100+ employees, needed to speed up hiring and onboarding amid fierce competition for talent. Its paper-based contract processes were slow and error-prone—often taking days and involving 92 manual steps—leading to delays, missed opportunities, and security concerns.

By integrating Adobe Sign (Adobe Document Cloud) with Salesforce, Data#3 cut contract processing from 92 steps to just 2 and enabled mobile e-signing, mandatory fields, and secure, auditable workflows. The change delivered 1200+ completed contracts in four months, saved about 20 administrative hours per week, reduced touchpoints by 98%, shortened onboarding time dramatically, and improved data integrity and compliance.

Data#3

Janelle Phillips

General Manager - People Solutions