Case Study: CXC Global achieves faster contract turnaround and automated compliance with Adobe Acrobat Sign

CXC Global - Customer Case Study

CXC Global, a global leader in contingent workforce engagement and management, handles large volumes of contractor onboarding and client paperwork. The company struggled with an ineffective document-management process that left them with poor visibility into signature status, compliance gaps, and delays in completing contracts and onboarding.

CXC integrated Adobe EchoSign with their NetSuite CRM using the EchoSign API so signed contracts and required documents automatically attach to customer profiles and create a permanent audit trail. The automation and document tracking reduced turnaround from weeks to days (onboarding can happen within hours), sped processing of 150+ contracts per month, improved compliance and customer service, and streamlined HR onboarding.

CXC Global

Meg Watkinson

HR Coordinator