Case Study: QAD Digital Commerce achieves faster sales and improved customer experience with Adobe Acrobat Sign

Commerce platform improves customer experiences with electronic signature services through Adobe Sign

WebJaguar, a specialized e‑commerce and marketing platform serving hundreds of retailers and wholesalers, needed to modernize contract workflows to match digitally savvy customers’ expectations. Relying on printed, faxed, or scanned signatures slowed sales, added manual work for staff, and limited the company’s ability to expand its service offerings.

By integrating Adobe Sign into the WebJaguar Commerce platform and CRM, customers can sign in-browser or on mobile, routing and attaching signed contracts automatically, with touchscreen and batch-signing widgets for common B2B needs. The change shortened contract cycles from weeks to days, improved customer experience, increased sales‑team productivity, and became a value‑added service that helps attract new clients.

QAD Digital Commerce

Bachir Kassir

President and Founder