Case Study: Berkshire Hathaway HomeServices achieves faster, easier homebuying with Adobe Acrobat Sign

Berkshire Hathaway HomeServices makes it easy to buy a home with Adobe Acrobat Sign

Berkshire Hathaway HomeServices California Properties — particularly its San Diego Downtown office — needed a smoother way to complete the many second-stage documents that come with homebuying (offers, counteroffers, disclosures and other agreements). The office found C.A.R.-integrated e-signature tools cumbersome: buyers and sellers often had to create accounts and remember logins, and agents spent extra time turning one-off forms into signable documents, which slowed deals and degraded the customer experience.

The team implemented Adobe Acrobat Sign, which uses Adobe Sensei to auto-detect signature fields, lets recipients sign via a simple link without creating an account, and supports mobile signing, secure certificates, audit trails, and cloud storage. The result: faster, more user-friendly transactions, improved compliance, and the ability to process hundreds of COVID-19 PEAD forms in the first nine months of the pandemic — accelerating closings and enhancing the client experience.

Berkshire Hathaway HomeServices

Art Lewis

Real Estate Agent