Case Study: AusNet Services achieves two-day contract turnaround and audit-ready compliance with Adobe Acrobat Sign

AusNet Services delivers energy to millions of Australians by streamlining operations and procurement with SAP Ariba and Adobe Sign

AusNet Services, which delivers energy to about 1.3 million homes and businesses across Victoria, needed faster, more auditable procurement and contract processes to keep maintenance and construction teams working around the clock. Manual contract administration slowed projects, increased paperwork, and made regulatory compliance and tracking difficult, so the company prioritized speed, auditability, and efficiency.

By integrating Adobe Sign (Adobe Document Cloud) with SAP Ariba and Microsoft SharePoint, AusNet automated signing workflows, enabled large-scale mailings, and captured detailed audit trails—cutting average contract turnaround from four weeks to two days, collecting 150 signatures at once, and reducing administrative resources. Completed contracts now load automatically into Ariba to trigger purchase orders, improving compliance, operational responsiveness, and staff capacity for strategic work.

AusNet Services

Cor van der Scheer

Procurement Processes & Systems Manager