Case Study: Access Intelligence achieves 50% faster contract completion with Adobe Acrobat Sign

Access Intelligence reduces administration with integrated Adobe Sign, Salesforce, and Conga solution

Access Intelligence, a 300-employee marketing services firm founded in 1977, was struggling with time-consuming, paper-based contract administration across its global events and sales channels. With more than 100 client offerings and 37 sales reps, manual contract entry, faxing, scanning and hand-delivery could take up to a month to finalize post-event paperwork, undermining a proactive sales culture and slowing billing.

By integrating Adobe Sign with Salesforce and Conga Composer/Conga Workflow (and linking event floorplans via ExpoCad), Access Intelligence automated contract generation, population, signing and storage. The streamlined process cut contract completion time by 50%, saved over 4,000 pages a year, freed sales reps to pursue leads, sped invoicing and cash flow, reduced errors, and provided secure audit trails for roughly 140 electronic contracts per month.

Access Intelligence

Jennifer Good

Director, Business Operations