Case Study: Acxiom achieves faster onboarding and streamlined contract workflows with Adobe Acrobat Sign

Accelerating time to marketing

Acxiom, a global provider of marketing data and services, faced growing demand from clients, partners, and talent that exposed slow, paper-based contract and onboarding workflows. The company needed a more cost-effective e-signature solution to eliminate manual administration, speed approvals and hires, and deliver a smoother first impression for clients and recruits.

Acxiom deployed Adobe Sign across the business, integrating it with Salesforce, Conga Composer, and Workday to automate change-request forms (about 200/month), centrally store signed records, and digitize onboarding. The result: faster, more reliable contract completion and onboarding, improved client satisfaction, reduced administrative overhead, and reclaimed team time for recruitment, client service, and business growth.

Acxiom

Lissa Hess

Platform Manager, Corporate Application and Data Services