Case Study: TSW Training streamlines training management and cuts admin time with Administrate

TSW Simplifies their Training Management Chores with Administrate

TSW Training, a Wales-based provider of vocational and commercial training for over 40 years, faced a significant challenge in managing its complex operations. The company was using a disjointed system of Excel, Access, and a custom database, which proved to be inefficient for coordinating its extensive course catalog and staff. To address this, they turned to the training management system provided by Administrate.

By implementing Administrate, TSW achieved greater efficiency and improved service. The platform provided a single system that linked all divisions, drastically reducing general administration time. The solution streamlined the entire booking-to-invoicing process and enhanced delegate communication, allowing TSW to capture more information and offer clients related course opportunities. Administrate delivered a major positive impact on staff performance by eliminating duplicate data entry and centralizing operations.

TSW Training

Matthew Channell

Head of Operations