Case Study: Keys Training achieves seamless management of 25,000 customer relationships with Administrate

Office Skills Training Firm Manages 25,000 Customer Relationships Without Missing a Beat

Keys Training, a UK office-skills provider offering courses from sales and customer service to Microsoft Office, was hampered by an overly complex Microsoft Access setup and a limited course booking/CRM from another vendor. With more than 25,000 customer relationships to manage, the team needed flexible, reliable access to business information and a better way to track interactions.

In 2011 Keys implemented Administrate as a cloud-based sales and operations hub; the rollout was quick and well supported. Administrate’s CRM, task management and communication history gave the team unrestricted access to contact data, helping them maintain 25,000+ relationships, avoid missed follow-ups, and streamline daily operations.

Keys Training

Jack Tiley

Director