Case Study: Afa Insurance strengthens security and saves IT time with Admin By Request

Afa Insurance - Customer Case Study

afa Insurance, a provider of comprehensive cover for employees in the private and public sectors, faced a significant security challenge due to a proliferation of unmanaged rogue administrator accounts across its network. This situation not only created a security risk but also consumed a considerable amount of IT staff time as they handled frequent requests for elevated access. To address this, afa Insurance turned to the vendor Admin By Request for a solution.

Admin By Request implemented its Privileged Access Management solution, which revoked local admin rights and replaced them with a self-service, Just-In-Time elevation model. This provided the company with full control and visibility over admin activity, significantly improving security. The solution also resulted in an estimated 15-20% time savings for IT personnel by reducing help desk calls and increased employee satisfaction. Admin By Request enabled a successful phased rollout, with plans to expand the solution to all endpoints.

Afa Insurance