Case Study: Red Letter simplifies backup operations with Cove from Adlumin

Red Letter reduces backup troubleshooting to 1–2 hours per week with Adlumin

Red Letter, a managed service provider, faced challenges with operational complexity and inefficiency after an acquisition left their customers using a variety of disparate backup solutions. They turned to vendor Adlumin and its product Cove Data Protection to standardize their backup operations and reduce the time spent troubleshooting hardware issues.

By implementing Adlumin's Cove solution, Red Letter eliminated tool sprawl and removed the need for physical backup appliances. This standardization, combined with automated ticketing, drastically reduced their troubleshooting time to just one or two hours per week. The solution from Adlumin provided greater operational efficiency and enabled scalable backup management across their entire customer base.

Red Letter