Case Study: Nationwide achieves automated customer policy onboarding and improved operational efficiency with Adlib Software

Nationwide - Customer Case Study

Nationwide engaged Adlib Software to automate the onboarding of new customer policies and modernize the digital experience for customers. Facing manual, time-consuming policy intake, Nationwide used Adlib Software’s automation and AI-driven data extraction capabilities to address the challenge.

Adlib Software integrated with input sources including email and automated extraction of key fields (policy numbers, agent numbers, effective dates and premiums), removing manual intervention and delivering higher-quality data. As a result, Nationwide streamlined new-policy processing and enabled greater operational efficiency—allowing the insurer to do more with less.

Nationwide