Case Study: UK Retail Banking Company achieves access to 3.6M legacy client documents with Adlib Software

Leading consumer & retail banking organization uses Adlib to gain access to 3.6m legacy client documents

A leading UK Retail Banking Company faced a major challenge after a system upgrade left 3.6 million legacy mortgage documents inaccessible in its new platform. The files, created in an older AmiPro format, were critical for customer service and regulatory compliance, and the bank turned to Adlib Software to find a way to transform them into usable data.

Adlib Software implemented its platform and professional services to convert the legacy .SAM files into searchable, high-fidelity PDF documents. In just 6 weeks, 100% of the 3.6 million files were successfully converted, giving staff and regulators immediate access to the content and helping the bank reduce compliance risk while improving customer service.