Case Study: Global Insurance Company achieves rapid digitization and 51% deduplication with Adlib Software

Global Insurance Company executes digital transformation project to solve physical content migration hurdle

Global Insurance Company faced an urgent records-migration crisis ahead of a move: millions of pages of customer data (invoices, maintenance records, accounts receivable, employee files) spanning 50 years were unsearchable on paper, the new office couldn’t accommodate the estimated 50,000 tons of paper, and manual digitization was calculated to take 9,000 days and $22 million. The company engaged Adlib Software to digitize, standardize and classify this content using Adlib’s automated content standardization, high‑definition rendition and progressive classification solutions.

Adlib Software implemented automated capture, classification and de-duplication, delivering traceability reports that exposed voucher and invoice numbers and dates and revealing that 51% of content was duplicate and up to 30% of manual work contained errors. The solution reduced manual labor and real‑estate burdens, accelerated customer response times, unlocked previously “dark” data for analysis, improved collaboration and decision‑making, and generated measurable cost and time savings with scope to expand digitization across other business units.