Case Study: Fortune 100 Insurance Provider achieves $100M Revenue Gain and 95% Faster Claims Processing with Adlib Software

Adlib Unlocks $100M in Revenue For a Fortune100 Insurer

A Fortune 100 Insurance Provider was struggling with slow, manual document workflows and poor searchability across incoming policies and claims data from scanned images, emails, SFTPs, and digital dropboxes. These bottlenecks caused about 24,000 delays or stoppages per month and were costing roughly $100 million in revenue each year. The company turned to Adlib Software and its document transformation platform, including data capture, enterprise document conversion, and OCR.

Adlib Software automated document capture and conversion so the insurer could process information faster and reduce manual intervention and errors. As a result, claims processing time dropped by 95%, customer response times improved to hours, and tedious data-entry tasks were eliminated. The organization also recovered revenue through greater efficiency and began expanding Adlib Software across other business lines.