Adit
92 Case Studies
A Adit Case Study
A dental practice in Michigan was facing significant operational challenges due to frequent service outages with their previous provider, Weave. These disruptions, combined with time-consuming manual tasks for patient follow-up and difficult payment tracking, were hindering their efficiency and patient care. They turned to Adit for a reliable, all-in-one solution to consolidate their communications, payments, and analytics.
Adit implemented its seamless platform, which integrated smoothly with the practice's Dentrix software. The solution automated text and email reminders, streamlined the billing process with Adit Pay, and provided analytical tools for tracking production. As a result, the practice saw a 45% increase in appointment bookings, a 20% drop in no-shows, and significantly improved billing efficiency. They also grew their online reputation, increasing Google reviews from just 2 to 93, all with zero downtime since switching from Weave.