Case Study: Vacek Family Dentistry boosts case acceptance by 15% with Adit and CareCredit

Streamlining operations and boosting case acceptance with Adit

Vacek Family Dentistry in Lincoln, Nebraska, serves patients of all ages, including those without dental insurance, but its team was dealing with delayed collections, high patient case refusal due to cost concerns, and fragmented payment systems. Office manager Sheila said she was overwhelmed by multiple platforms and that CareCredit did not sync with the practice management software, which created duplicated work and billing delays.

After Adit launched its Financing Module with built-in CareCredit integration, the practice could check pre-approvals, launch applications from the Patient Card, offer CareCredit during treatment planning, and post payments automatically to the ledger. With Adit, Vacek Family Dentistry reported a 15% increase in case acceptance, 40% more 5-star Google reviews, and 1 to 1.5 hours of admin time saved per day, along with 83% treatment acceptance and 14% net patient growth.

Vacek Family Dentistry

Sheila

Office Manager