Adit
50 Case Studies
A Adit Case Study
Socialite Vision, a boutique eye care practice in Palm Beach Gardens, Florida, was dealing with unreliable phones, payment glitches, and clunky digital forms while using Weave. The staff needed an all-in-one system that could handle phones, texting, payments, forms, reviews, and recalls, and chose Adit for its integration with Crystal Practice Management and its easier onboarding.
Adit replaced multiple disconnected tools with one platform, including VoIP phones, two-way texting, automated reminders, digital forms, online scheduling, Adit Pay, and review requests, all synced to Crystal Practice Management. Socialite Vision saved 4 hours a week on reminders, cut no-shows by 10%, increased confirmations by 15%, grew revenue by 20% year over year, and increased new patients by 40% year over year. It also achieved 100% digital form completion and raised Google reviews from 280 to 383 in 8 months.
Jackie
Office Manager