Case Study: Large Based Dental Practice Company streamlines patient communication and boosts online reviews with Adit

One dental practice’s 5-year journey after replacing 3 software programs with Adit

Large Based Dental Practice Company, a Connecticut-based dental practice with more than forty years of experience, was using multiple disconnected systems for reviews, patient communication, and forms. The setup created manual work, inconsistent reporting, an outdated website, and higher costs, so the practice turned to Adit to consolidate its tools.

Adit replaced three vendors with one platform, including Open Dental integration, Engage, Digital Patient Forms, Adit Pay, Pozative, Practice Analytics, and website services. The practice cut 1–2 hours of manual confirmation work per day, got more than 330 Google reviews at a 4.9-star average, moved over 90% of patient forms online, and improved payment handling and remote access for the doctor.