Case Study: a New Jersey dental practice saves 20 hours/week with Adit

New Jersey Dental Practice saves 20 hours/week with Adit

A New Jersey dental practice was struggling with inefficient manual processes, high no-show rates, and limited patient communication tools from their previous vendor. The front desk team was overwhelmed by the heavy workload of calling, texting, and tracking patients through spreadsheets, which prevented them from keeping the schedule full. They turned to Adit for a more modern solution to automate their operations and improve patient engagement.

By implementing Adit, the practice automated its reminders, digital forms, and recall systems. This solution saved the team 20 hours per week, decreased no-shows by 70%, and increased production by 65% within the first eight months. Adit also helped boost digital form adoption to 90% of patients and significantly increased their online reviews, transforming the practice's efficiency and patient experience.