Case Study: McLemore Dentistry cuts no-shows by 33% with Adit

McLemore Dentistry cuts no-shows by 33% in the first 6 months with Adit

McLemore Dentistry, a restorative, cosmetic, and implant dentistry practice in Montgomery, Alabama, was using DemandForce for forms, texting, and reminders, but the system was not user-friendly and the team relied on a lot of manual work. Staff spent hours on calls, recalls, follow-ups, and paperwork, while missing visibility into calls and real-time reporting.

With Adit, McLemore Dentistry brought phones, texting, reminders, online scheduling, forms, payments, and analytics into one system. The practice reported 20 hours a month saved at the front desk, a 33% reduction in no-shows, 99% confirmation rates from multi-step reminders, and a 25% increase in monthly production in the first 6 months, from about $191,000 to about $238,000 a month.

McLemore Dentistry

Christine

Business Manager