Case Study: Platinum Care Dental cuts 25% of front desk workload with Adit Lite

How Platinum Care Dental cut 25% manual front desk workload with Adit Lite

Platinum Care Dental, a family-run practice in Albuquerque, New Mexico, needed a simpler way to manage front-desk work. The team was spending too much time on manual paperwork, reminders, uploads, and disconnected systems for operations and payments, while working with a small software budget. Adit Lite was introduced to help replace those manual processes.

With Adit Lite, Platinum Care Dental added digital forms, reminders, online scheduling, Text to Pay, and automatic uploads into Dentrix. The practice said the software cut at least 25% of Melanie’s front-desk time, replaced 2 software systems, and helped with data uploads and payment posting. The team also reported smoother communication and faster payment collection.

Platinum Care Dental

Melanie L

Office Manager