Case Study: Cache Valley Pediatric Dentistry reduces no-shows by 80% with Adit

How one Practice reduced no-shows by 80% and saved 3 hours daily with Adit

Cache Valley Pediatric Dentistry, a dental practice in Logan, Utah, was dealing with frequent no-shows, time-consuming manual intake, inconsistent patient communication, and inefficient appointment tracking. Before Adit, the front desk spent a lot of time on the phone chasing confirmations and trying to fill gaps in the schedule.

Adit provided digital patient forms, VoIP phone service with call tracking, two-way texting, online scheduling, appointment reminders, an ASAP list, and integration with Dentrix. With Adit, the practice saved more than 3 hours a day on paperwork, cut no-shows by 80%, increased new patient growth by 15% year-over-year, improved patient retention by 7%, and now books 75% of appointments online or by text.

Cache Valley Pediatric Dentistry