Case Study: Vision Source Magnolia achieves 30% contact lens sales growth with Adit

How one Adit texting feature drove 30% revenue growth for Vision Source Magnolia

Vision Source Magnolia, an eye care practice in Magnolia, Texas, had been operating since 2010, but its front desk was slowed by disconnected systems. Comcast VOIP, 4PatientCare, and My Social Practice did not sync with Crystal EHR, leaving the team with manual review requests, limited feedback, no central place for patient data or communication, and limited analytics.

Adit replaced those separate tools with one platform for phones, reviews, texting, reminders, and analytics. With Adit’s Pozative reputation management software, automated review requests, and Canned Messages, Vision Source Magnolia increased review volume 3X, boosted contact lens sales by 30%, and saved up to 25 minutes per staff member each day. Dr. Kyle Delk said the practice had 299 reviews and 4.9 stars, then reached 311 reviews and all 5 stars, with the same number of reviews in four months as they typically did all year.

Vision Source Magnolia

Kyle Delk

Office Director