Case Study: Mark A. Shaw, DMD saves 20 hours a week with Adit

How Mark A. Shaw, DMD, saved 20 hours a week in efficiency with Adit

Mark A. Shaw, DMD, a Pittsburgh dental practice with over two decades of service, was spending hours each day on manual appointment confirmations, paperwork, and reminders. The team also needed better call tracking, texting, and teledentistry support, while keeping patient care personal and efficient.

Adit provided VoIP, Call Tracking, automated reminders, digital paperwork, and texting tools that helped the practice move away from manual workflows. With Adit, Mark A. Shaw, DMD maintained a 100% confirmation rate, saved 5 hours a week with digital paperwork, and saved 15 hours per week with automated texting and reminders, while also enabling teledentistry and handling 300+ unscheduled patients without staff.

Mark A. Shaw, DMD

Lisa

Office Manager