Case Study: Canton Plymouth Family Dentistry increases new patient volume with Adit

How Adit helped Canton Plymouth Family Dentistry increase new patient volume by 20%

Canton Plymouth Family Dentistry, a four-office practice, had used Weave for nearly four years but became frustrated by rising costs, slower support, and manual workflows that consumed staff time. The team needed a more efficient way to manage patient communication, appointment scheduling, and reviews.

After switching to Adit, the practice used automated texting, appointment confirmations, recall lists, Online Scheduling, Patient Lists, and review management tools to streamline operations and patient outreach. Canton Plymouth Family Dentistry reported no-shows dropping to less than 10%, 80% of confirmations handled without staff intervention, new patient volume rising by 15-20% at one location, and revenue increasing by about 7% to 10% in one office.

Canton Plymouth Family Dentistry

Suj Patel

Practice Manager