Case Study: Dr. Martin A. Ruelas Dental Practice boosts revenue 20% with Adit

Dr. Martin A. Ruelas’ dental practice dropped 2 other platforms and boosted revenue 20% with Adit

Dr. Martin A. Ruelas Dental Practice, based in Peoria, Illinois, was dealing with fragmented software and manual workflows before switching to Adit. The team used Dentrix Hub and Solutionreach for patient communication, but reminders were often ignored, paperwork had to be completed in the office, and staff spent extra time on confirmations, recalls, cancellations, and reviews.

With Adit’s all-in-one platform, the practice added digital forms, automated reminders, two-way texting, an ASAP list, and automated review requests. The practice said 90% of patients now complete forms before arrival, saving 6–8 hours a week, cutting no-shows by 20%, boosting confirmed appointments by 30%, filling 50% of last-minute cancellations, and increasing revenue by 20%. It also grew from 1–2 reviews per month to 250 new reviews in less than a year.

Dr. Martin A. Ruelas Dental Practice

Shana

Office Manager