Case Study: 123 Dental boosts confirmed appointments 20% with Adit

123 Dental strengthens patient communication and raises confirmations 20% with Adit

123 Dental, a dental practice in Ontario led by Dr. Ali, wanted a more efficient and transparent way to run the office. Before Adit, the team relied on disconnected tools for forms, scheduling, phones, recalls, and reviews, which created manual work, missed calls, double-bookings, and disputes between patients and staff.

Adit replaced those patchwork systems with one integrated platform for phones, call tracking, texting, reminders, reviews, recalls, digital forms, and online scheduling, synced with Abledent. The practice reported a 20% increase in confirmed appointments, 5 hours saved per week on admin time, 99.5% digital form completion, and Google reviews growing to 429 with a 4.8 rating.

123 Dental

Solmaz

Office Manager