Case Study: 123 Dental strengthens patient communication and boosts confirmations with Adit

123 Dental raises confirmations 20% with Adit

The customer, 123 Dental, faced challenges with chaotic scheduling and missed calls due to using multiple disconnected systems. They turned to the vendor, Adit, for its integrated dental practice management software platform to streamline their operations.

Adit implemented its platform to centralize phones, call tracking, forms, reminders, and online scheduling. The solution resulted in 5 hours saved per week, a 2x increase in digital form completion, and a 20% rise in confirmed appointments, significantly strengthening patient communication for 123 Dental.

123 Dental