Case Study: Samsung Electronics Achieves Unified S&OP and S&OE Planning with Adexa

S&OP and S&OE in a Unified Environment

Samsung Electronics’ Network Division, part of Samsung Electronics, was operating in a fast-changing and highly volatile technology market while struggling with internal manufacturing and supply chain issues. The company needed to improve asset utilization, lower COGS, raise market share, and respond faster to customer order changes, but it was dealing with high inventory, supply shortages, delayed bottleneck detection, long forecasting cycles, and too many rush orders. Samsung Electronics selected Adexa, Inc. and its Enterprise Global Planning System, including supply chain planning and related planning tools, to address these challenges.

Adexa, Inc. implemented a unified S&OP and S&OE environment over 11 months using Supply Chain Planning, Factory Planning and Scheduling, Order Fulfillment, and Collaborative Demand Planning. The solution gave Samsung Electronics better forecast accuracy, more realistic constrained planning, real-time ATP and order status visibility, faster responses to demand and schedule changes, and reduced inventory, lead times, and rush orders. Measurable impact included improved on-time delivery, faster communication of forecasted delays, better capacity-constrained plans, and lower costs through reduced expedites, overtime, and stock-outs.

Samsung Electronics