Case Study: Snell & Wilmer reduces eBilling A/R backlog by 50% with Aderant

Snell & Wilmer Compliance Upstream and Downstream with Aderant Solutions

Snell & Wilmer worked with Aderant to solve major compliance and billing challenges across its timekeeping and eBilling processes. The firm was dealing with unreliable real-time timecard validation, limited customization for client-specific requirements, heavy month-end load issues, and email bills that were often filtered as spam, creating downstream billing errors and a growing backlog.

Aderant implemented its PMS-agnostic ecosystem, including iTimekeep for time capture, OCG Live for real-time outside counsel guideline compliance, and BillBlast for eBilling management and analytics, all integrated with Expert. The result was faster time entry approval, better compliance at the point of entry, improved visibility into billing issues, and a 50% reduction in Snell & Wilmer’s A/R backlog related to eBilling.

Snell & Wilmer

Laurie Welch

Senior Billing Manager